Over 8 + years of experience in Information Technologies, with in depth knowledge with Salesforce.com CRM platform using Visual force and Apex Technologies, with proficiency in custom objects, custom fields, Pick list, role based page layouts, Workflow Alerts and Actions, and Approval Workflow, Validation Rules, Approval Processes, Custom Tabs, Custom reports, Report folders, Report extractions to various formats, Snapshots, Dashboards, and Email generation according to application requirements along withadministrative tasks like creating Profiles, Roles, Users, Email Templates, Reports, Dashboards, Tasks and Events.
PROFESSIONAL SUMMARY:
- Strong Knowledge in SalesforceAdministrationandCustomization, DataValidation, Sales,Marketing, Customer Service and Support Development team.
- Experience working across various SFDC implementationscovering Sales Cloud, Service Cloud, Chatter & App-exchange applications.
- Strongly experienced in Analysis, Design, Development, and Testingof the SFDC application.
- Hands on working experience in RoleHierarchy,CustomProfilesand publicGroups creationand user management. Created and maintained users, profiles and roles.
- Experience in implementing ApexClasses,Triggers,BatchApex,TestClasses,Visualforcepages,WebServiceetc to achieve complex business functionalities.
- Experience in datamigration from ACT,Excel,MSoutlookandLegacySystemsusing DataLoader,ImportWizard,DataLoader.
- Strong knowledge of marketing, sales and serviceclouds.
- Hands on Experience in creating CustomObj...
