- Possess over 11+ yearsof systems management experience specifically in the enterprise desktopmanagement, and electronic software distribution.
- Proficient in the following: SCCM 2007,2012 ALTRIS 6.9,BMC MARIMBA.Operating Systems – Windows Server 2003, Server 2008,Server 2012 ,Windows 7,Windows 10.
- Managed Microsoft SCCM deployments in a large-scale global environment of 10,000+ users; oversaw deployments of large and complex applications targeted for mass audience.
- Provided 3rd level infrastructure support, and assisted in the maintenance and troubleshooting of SCCM, and client workstations; possess good understanding of the SCCM infrastructure including boundaries,site server roles, and parent/child relationships in order to troubleshoot SCCM related issues.
- Continually looked for ways to improve, optimize, and streamline software deployment process in order to ensure smooth, uninterrupted delivery to the business users.
- Interfaced with the various stakeholders (business sponsors, application developers, and other support