Shiva Phani

t: ***

g: [CONTACT]

• Around 8 years in IT industry in various domains as Project Coordination and Business Analysis including, but not limited to requirements and design analysis; readiness verification; tools and procedures; identification and implementation of operational workarounds; formal review preparation; and customer/upper management interactions (written / verbal / presentational) to report status, plans, and recommendations with domain knowledge in E-Commerce(SupplyChain), Telecom, Health and Insurance.
• Strong knowledge of applied principle of the iterative methodologies of Software Development Life Cycle (SDLC) including Feasibility Study/Gathering Requirements, Analysis/Design and Development, User Acceptance Testing (UAT), Implementation and Post-Implementation Validation.
• Coordinated activities delivery with international vendors on design and testing concerns. Assign primary contact on assigned project.

• Reduce purchasing costs (licenses), reduce training cost and achieve true application rationalization. Worked for one of the largest application rationalization projects to data.
• Strong understanding of Systems Development and Database Design.
• Experienced in facilitating Joint Application Development (JAD), Rapid Application Development (RAD) and Joint Requirement Planning (JRP) sessions, interviews, workshops and requirement elicitation sessions with end-users, SME’s (Subject Matter Expertise), clients, stakeholders and development team.
• Experienced in interacting with business users to identify their needs, gathering requirements and authoring Business Requirement Documents (BRD), Functional Requirement Document (FRD) and Software Requirement Specification (SRS) across the deliverables of a project.
• Experienced in Project Management working along with PMO in Time estimation, Risk Management, Resource Estimation and Budgeting.
• Excellent understanding and knowledge of Identity and Access Management (IAM) and Role Based Access Control (RBAC)
• Worked on Business Intelligence products compactable on Microsoft Platform, consulting functionalities from mapping user requirements to delivering.
• Experienced in ITIL process implementation, Service Delivery, PMO/ IT processes.
• Working knowledge of scripting languages, database techniques, system productivity tools, programming techniques, software standards, CRM integration and customization.
• Understanding of big picture focus while developing business solutions which include: mission statements, value propositions, gap and risk analysis, process re-engineering, facilitating functional design meetings and documenting requirements, use cases, change management, system architecture, system and application development, QA, implementation and mentoring.
• Strong knowledge of Business Process Modeling assessing As Is&To Bescenarios and Business Re-Engineering (Re Design) research, & implementation methodologies, diagramming data & process mapping.

Certified CAPM from PMI

Methodologies

SDLC (Waterfall), Agile/Scrum

Languages / Development

PL/SQL, SQL, HTML,Java, JavaScript, Wordpress

Databases

Business Modeling Tools

Requirement Management Tools

Industry Standards

MS SQL Server *** , MS Access, IBM DB2, Oracle 9x/10g/11g

Rational Rose, Balsamiq, MsOffice, Word, Excel, Power point, JIRA, Visio

Rational Requisite Pro ERP

CMM, DICOM, SOX, HL7, RAD, JAD, RUP, GAP Analysis

Tools / Software

IBM Rational, Constant Contacts, MailChimp E-blast, MS Office, HP Quality Centre, Microsoft Dynamics CRM, MS Project,Clearquest, LoadRunner, Application Rationalization, ITIL, MS SharePoint, Salesforce CRM, Mind Body, Club Ready, Project Control, T.O.A.D, VSO

Title: Sr Business Analyst Project Manager

Client: Microsoft, Redmond WA Nov 17 - present

Responsibilities:

• Analyze organizational needs and develop operational or technical solutions to business problems.
• Document both DHS business requirements and internal functional requirements
• Produce visual displays of prospective mock-up designs and flow charts
• Prepare presentations for internal review and for external audiences
• Collaborate with a team of analysts and Business Lead in design planning and Sprint planning sessions, following Agile methodology
• Participate in routine testing in three environments: Model Office, UAT, and Production
• Meet strict deadlines assigned by the DHS for both individual and team assignments
• Support multiple aspects of the business cycle when additional assistance is needed
• Held regular JAD meetings with the system architects, developers, database developers, quality testers during the entire project to assure that the critical as well as the minute details of the project were discussed and issues were resolved beforehand.
• Upgrading the entire Microsoft CRM 4.0 to Microsoft CRM 2011 on premise.
• Worked hands on Experience in Microsoft Platform Ready Tool assisting Company to meet the Business Demands, performed Microsoft Platform Ready Test on different Microsoft products and successfully completed.
• Created Use cases, Activity, Sequence and Collaboration diagrams using UML in MS Visio.
• Involved in Backend Testing to v...

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