- Certified Scrum Masterand Competent Business Analyst with over 9 years of experience in categorization and analysis of Business Requirements, Performing Data Analysis, Process Improvement, Project Management experience with Strategic Delivery approach.
- Ensuring effective communication with the ability to work as a team player to streamline existing Business processes.
- Outstanding problem solving skills in implementing innovative business processes and provide system solutions using new approaches, technology with prime focus in the fields of Banking, Financial ServicesandRetailbusiness processes
- Specifically concentrating in ContentManagement, Credit Card Decisioning, Transaction Risk Management (AML), Online Banking, Billing Operations and Support, E-commerce, Risk Management.
- Solid understanding of all phases of Software Development Life Cycle (SDLC)methodology (such as scoping, planning, requirement gathering, analysis, design, development, testing and deployment)
- Industry level experience in all phases of Software Development Lifecycle(SDLC) using Agile Scrum, Waterfall, Software Testing Life Cycle(STLC) and Project Management
- Facilitated JAD(Joint Application Development), workshops, walkthroughs, interviews with the Business Stakeholders, Subject Matter Expert’s, IT Groups.
- Expertise in identifying, developing, and documenting project scope documents and SOWs, project plan, project/requirement change request forms, Business and Functional Requirements Specifications (BRDsand FRDs), Requirements Traceability Matrix(RTM), Business Process Documents, User Training Manualsand other end user documentations and BPM notations. Also, Experienced in creating Wireframes& Screen Mock Ups
- Extensive experience in using Unified Modeling Language(UML) for analyzing & creating Use Cases, Use Case Diagrams, Data Flow Diagrams, Process Flow Diagrams, Activity Diagrams, Entity Relationship(ER)Diagram and EDI Formats
- Skilled at performing Gap Analysisbetween AS-IS and TO-BE workflow models,SWOT Analysis,Root Cause analysis, Risk analysisand Feasibility analysis.
- Worked with On-site and Off-shore teams developing Test Plans, Test Cases,test scriptsbased on system requirement specifications and assisted in User Acceptance Testing(UAT) for all critical business functionalities
- Experience in Relational Database Management Systems (RDBMS)and Database updates, Data Warehousing using Informatica, SQL Queries and SQL Concepts like Joins, Views, Unions, etc.
- Bachelor of Technology, Master of Science
- Six Sigma Green Belt
- Certified Scrum Master
AGILE-SCRUM, Rational Unified Process (RUP), Waterfall