Must Have Skills (Top 3 technical skills only):
- Good Communication Skills
- IVR testing
- Functional Testing
Nice to have skills (Top 2 only):
- Knowledge in Utilities Domain
- Experience in HP Quality Center, ALM, JIRA, Azure Devops
Detailed Job Description:
Well versed in Agile/scrum methodology. Worked on testing IVR call flows Testing experience of voice natural language processing (NLP), DTMF, call routing treatment, TFNs, voice/Text to speech (TTS) prompts, bar...