Field Support Tech Level 2 Job requirement

Title/Role:Field Support Tech Level 2

Location:Washington, DC

Number of positions:1

INTERVIEW: Must do a face to face interview.

Duration: Long term. At least 6 to 12 months+

Complete Description:

Provides customer or technical support by collecting trouble tickets, analyzing issues, carrying out solutions, escalating issues, and tracking to completion.

The District of Columbia Department of Forensic Sciences (DFS) is implementing a number of new systems, which requires additional resources to support the projects, as well as the day to day IT support required across DFS.

The two resources will be scheduled to cover the period ...

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