IT - Manager - IT Operations | Infrastructure-Contact Center | end user computing and services, site Job requirement

Location :New York, NY

Type : Contract

Duration : 6 Months

Job Seekers, Please send resumes to [CONTACT]

Detailed Job Description:

  • 15 + experience in End User Environment providing Deskside IT support, Audio/Video services, preferably in managing outsourced IT services
  • Demonstrated experience and knowledge across all facets of End user computing, Audio/Video, Cyber/IT Security and infrastructure (e.g., o365 cloud environments, IT equipment room operations)
  • Preferred at least MCSE, CCNA & ITIL certification
  • Strong customer service focus and experience working with both end users and senior leadership
  • Strong project management skills & ability to work in strategic / operational environments Excellent written and verbal communication
  • Demonstrated experience as a leader with people & vendor management
  • Stakeholder management that includes senior executives as end users, vendor/partners, overseas office colleagues

Responsibilities:

  • Responsible for supporting Head of Tech Ops and Infra Services in delivery of managed IT services including End User Compu...

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