Must Have Skills (Top 3 technical skills only)*:
- Production support Operations, Support experience on BI technologies Teradata and Ab Initio
- OBIEE, SAS, Spotfire knowledge preferred
- Preferably ITIL Certified engineer adept with support processes and SLAs tracking
Nice to have skills (Top 2 only):
- Adept in stakeholder management and communications
- Experience in working with cross functional and global teams for Platform Support, Monitoring, Issue Tracking, RCAs and Re...