MUST HAVE:
- CCNP Collaboration/Voice or CCIE Collaboration/Voice (any one)
- Voice PBX and IP PBX systems
- Experience with Cisco Call Manager, Unity Connection and Presence/Telepresence
Detailed Job Description:
- Experience with Cisco Call Manager and Unity Connection and Presence required
- Experience with working with TAC (opening cases, following up cases, following TAC direct...