Job Title:CRM Administrator
Location: Chester, VA
Interview: Both phone in-person.
Duration:Long term, 1+ year. Extension possible.
Years of relevant experience:5plus years.
The CRM Administrator/Analyst’s main responsibilities will include, but are not limited to, serving as the administrator for the Microsoft Dynamics CRM tool and as the lead analyst for gathering and managing business requirements for system enhancement and for interpreting those requirements into technical and functional specifications that are clearly understood by the technical resources.
This position will be responsible for interacting with internal customers on a daily basis to give guidance on the usage; provide advice of enhancements of COTS package; and serve as a functional and technical expert in development, implementation, maintenance, and support. Duties would include ensuring technical solutions meet the business requirements/objectives through prototyping, user walkthroughs, and user acceptance processes; assisting technical resou...