Required Skills- Overall IT exp. (5 yrs *** yrs providing technical support to computer system users by telephone, email, etc. Required. 1 years *** yrs maintaining personal computers, systems and printers. Required. 1 years *** yrs installing and troubleshooting computer operating systems and software. Required. 1 years.- Bachelor’s degree in IT or related field or equivalent experience. Desired. 5 years.- Expertise in supporting desktop operating systems (Windows 7,8.X, 10 Mac OSX *** X). Required. 1 years.- Strong customer service experience. Required. 1 years- Experience providing technical support in a & call center; environment and receiving multiple calls at once. Required. 1 years.- Experience tracking service request/incidents using a ITSM tool. Required. 1 years.- Provide customer-oriented results and build an efficient end-user support environment. Required. 1 years.- Experience with basic Active Directory functions such as: Account Creations, Password Resets and OU Management. Required. 1 years.- Knowledge of Microsoft Office Suite (Office 2010+ and Office *** Required. 1 years.- Excellent written and verbal communication skills in a professional setting. Required. 1 years.- Microsoft Certifications: MCP Windows 7, Windows 10. Desired.

Please share the profiles to [CONTACT] and can reach me at ***

See full