I am Arun Kumar and I work as a Technical Recruiter at USTech Solutions .
We are currently looking for aIntegration Support Engineer ( Mulesoft ) ,to work with one of ourdirect client. I’d love to tell you a little more about this position and learn a few things about you, as well.
Position: Technical Integration Support Engineer ( Mulesoft )
Location : Atlanta, GA
Duration : 6 months Contract
Searching for a Technical Integration Support Engineer to join our high performance team. The successful candidate will provide technical guidance to Marketplace partners integrating with Responsibilities* Research, diagnose, troubleshoot and identify solutions to resolve issues.* Gather pertinent information to recreate end-user scenarios in an effort to resolve complex issues.* Manage and track issues reported and resolution.* Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams.* Provide prompt and accurate feedback to clients and partners.* Provide answers to clients and partners by identifying problems, researching answers, and guiding end-users through corrective steps.* Ensure each support ticket thoroughly details the problem/resolution, are comprehensive of the issue and are professional.Qualifications* 5+ years hands-on technical integration experience.* Bachelor's degree in Computer Science, Engineering or related discipline.* Ability to work under pressure while maintaining a professional demeanor.* Ability to work in a team environment.* Good understanding of web applications, API and system architecture.* Understanding of REST web services and JSON.* Strong problem-solving skills.* Experience soliciting information.* Excellent written and verbal communication skills.* Familiarity with programming languages (i.e. PHP, Java, Python, etc.) preferred.* Strong awareness of latest web standards (OAuth, SAML, OpenID Connect & others).
Thanks and Regards
Arun Kumar B
Sr. Technical Recruiter
Tel: *** Ext. 7919
Mobile: ***
[CONTACT]
