• The Tax IT Service Delivery team is responsible for the end-to-end delivery of programs/projects to develop and maintain global applications and systems.
• The team is geographically dispersed and comprises of all disciplines required to deliver IT solutions for our customers, including project managers, business analysts, applicationengineers, quality assurance & testers and implementation managers.
• In addition the function works closely with the Technical Lead on the project.
• They are responsible for the delivery of programs that offer a chance to work on web applications that span the spectrum of devices from desktop to tablets to smart phones.
• Business analyst facilitates business process improvement via the methodical investigation, analysis, review and documentation of all or part of a business in terms of business functions and processes.
• They manage the requirements development process through the elicitation, analysis, specification and verification of multiple levels of requirements (business, stakeholder, solution) and support the ongoing management of the requirements.
• Business analyst creates viable and consumable specifications including acceptance criteria in preparation for the construction and testing of IT solutions.

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