Job Responsibilities:
- Receive and track onboard and offboard requests; check the requests for completeness and accuracy
- Submit requests for Office 365 email and local Active Directory (AD) accounts for new hires through the ServiceNow system
- Request setup and delivery of equipment and wireless devices
- Coordinate with application teams for additional application access requests
- Track progress of requests to completion and escalate to vendors (ARM) and management as needed
- Review accounts for accuracy of provision or deprovision based on requests
- Test new accounts upon creation for successful login to equipment, network, ...
