Detailed Job Description:
Applied Value Technologies is seeking a Application Support Analyst to assist in the delivery of our mission- and business-critical application services with internal customers. Reporting into the Product Operations team, our goal is to deliver excellent technical support with outstanding customer service, satisfaction, and timeliness. This position is part of the Enterprise Engineering organization and requires a diverse and flexible skill set for supporting a wide range of applications within our clients Commerce Engineering products portfolio. Candidates must be passionate about technology, live for amazing customer service, and thrive in a fast-paced environment.
Our clients are Fortune 100 technology companies, providing platforms that help connect people around the world. They share a core value of scaling business by putting people first, and the Enterprise Products team is uniquely positioned to propel this work to the next level as the customers needs act as the guiding compass, not the technologys limitations
About you:
We are looking for someone to:
- Provide efficient application support and administration, including incident resolution, change implementation, request fulfilment, and problem management follow up
