BCIC Swiss GmBH is looking for On-site IT Support Specialist in Poland.
We now need an On-site IT Support Specialist in (Wroclaw), Polandfor a full-time long-term position.
Location:
(Wroclaw), Poland
Project Duration: 1 year
Position Responsibilities:
a) Provide first/second level contact and problem resolution for customer issues.
b) Work with Third Party Vendors to remediate complex AV issues as needed.
c) Provide timely communication on issue status and resolution.
d) Maintain ticket updates for all reported incidents.
e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
f) Should have ba...