BCIC Swiss GmBH is looking for On-site IT Support Specialist in Bucharest.
Now we need an On-site IT Support Specialist in Romania (Bucharest)
for the Full-Time position
Location:
Romania( Bucharest)
Position Responsibilities:
a) Provide first/second level contact and problem resolution for customer issues.
b) Work with Third Party Vendors to remediate complex AV issues as needed.
c) Provide timely communication on issue status and resolution.
d) Maintain ticket updates for all reported incidents.
e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
f) Should have basic knowledge of...