Job ID: DCPS SIS Training Specialist Journeyman *** ).
Rate may vary depending on candidate preference for either w-2 (benefits or no benefits) or must have a ‘LLC’ –limited liability corporation.
Location: Washington, DC
Years of experience: 6-10+ years’ experience.
Duration: *** +
Number of positions: 1
Interviews: In-person.
Job Description:
6-10 years of experience. Assesses, designs, and conceptualizes training scenarios, approaches, objectives, plans, tools, aids, curriculum, and other state of the art technologies related to training and behavioral studies.
The Software Trainer and Quality Assurance Analystis a hybrid training/QA role that is uniquely designed to provide schools with expert knowledge and training on the Districts Aspen SIS functions and support the Tech Support team in testing and validation new SIS features. The analyst is responsible for providing in person training and support to schools and central office users. They will provide in person support and training, in addition to telephone and email support to the end-user community. This role provides resolutions for users, walks the user through a series of steps to determine the cause of a problem, updates systems to reflect users’ requests, and creates training resources to support the ongoing use of the system. The role ensures problem ownership and promotes end-user satisfaction.
Specific Duties:
1. Provide in person training to central office and school based staff (both at central office and at schools).
2. Serves as the Tier II point of contact for support to resolve Aspen SIS user issues.
3. &n...
