Job Responsibilities:
- Provide Support / Resolution on Incident and Service requests as part of day - to-day activities.
- Lead and Coordinate with Offshore team on issue resolution.
- Provide Weekend On call support to client for key OTC invoice cycles or process.
- Coordinate with OTC Project team and have cross team KT (Project and Support changes)
- Manage the OTC at product level. This involves SAP OTC team related changes and changes related to OTC as a product (Coordinate wit...
