Detailed Job Description:
- Bachelor’s degree in an IT-related field plus 5 years in an enterprise environment
- Candidate must be located within commuting distance of Joliet (IL)/Arlington Heights (IL)/ Hammond, IN/ Apple Valley, MN or willing to relocate to the area.4+ yrs of experience in field Service support and engineering for the network running thousands of corporate network devices including PC's, phones, routers, switches, servers, UPS's, etc.
- Strong communication skills with experience dealing with customers.
- Must be able to work independently using standard practices and procedures.
- Incidents (INCs) and Service ...
