Detailed Job Description:
- Monitoring day-to-day performance of tech systems
- Diagnosing, debugging and troubleshooting tech problems
- Need a strong set of hard tech skills, and a strong basis in current technology
- Useful to have hands-on experience with specific kinds of hardware, software, applications, and systems
- Manage allowable fault rates on the platform as per client standards
- Determine and monitor the overall the performance of the platform/ driver using client provided tools
- Minimize degradation of performance by working with vendor to improve performance with their driver stack
- Monthly monitoring of hardware failure rates for all devices in the environment
- Define KPI’s needed for Health and validation team to measure
- Periodic engagements with HP, Dell, Lenovo, or Microsoft to troubleshoot issues occurring in the environment
- Smoke Tes...
