Detailed Job Description:
- Perform basic network support including conducting daily administrative duties, supporting maintenances, perform monitoring of all network infrastructure.
- Generally, perform troubleshooting and initial triage of issues with the potential of impacting 20,000 or more subscribers at any given time.
- React quickly, efficiently and effectively to alarms received for supported infrastructure.
- Responsible for tracking call volume into Altice (primarily via the Remedy ticket tracking system). Must be ...
