Job Responsibilities:
- Managing application support activities, escalations and critical business impact scenarios.
- Defining new Automation use cases for Nia and IAP (Infosys Automation Platform) which is Infosys Proprietary Tools.
- Understanding Business need and proposing new enhancements/improvements to the client.
- Feasibility analysis with Business Owners and 3rd party vendors for upgrading existing applications with new one.
- Continuous sync up with Business Partners and stake holders for the growing industry needs and suggesting changes in process/application.
- Automating the existing manual process for better system performance and turn...
