Job title:Customer Support-Senior-Asset Mgmt *** ).
Location: Washington, DC
VISA: W-2 or 1099 candidates only. No third parties.
Years of experience: *** + years’ experience.
Duration: *** + possible extensions.
Number of positions:1
Interviews:Webcam or in-person.
Provide technical assistance to computer system users on a variety of issues.
IT Asset Management Specialist 3-5 Year(s) experience.
Formulates and implements processes, procedures and systems for tracking and analyzing software, hardware, and equipment from requisition through retirement.
Accounts for the IT assets to include the following; PCs, monitors, laptops, printers, network equipment, mobile technology and other peripherals needed in support of the IT Operations. Utilize inventory tools to manage all assets within the organization and affiliated offsite locations as required.
Manages acquisition of assets from planning through deployment.
Reports to senior management ITAM/life cycles and resolve conflicts.
Tracks entire life-cycle management for each asset in order to maintain warranty information, refresh date, and end of life data information.
Works directly with Program Manager of Operations Customer Support to maintain 100 percent inventory accuracy.
Develops written plans, policies, and procedures to document processes to support the asset management lifecycle.
Conducts annual inventory audit and develop process and procedures to ensure accuracy.